OUR STORY
Family Owned. Locally Rooted. Built On Trust
TLC Roofing has been protecting homes and businesses across Chicopee and Western Massachusetts since the late 1980s - built
from the ground up by a family that still runs every job personally today.
HOW IT STARTED
A Western Massachusetts Business, Through and Through
Tom grew up in the Chicopee and South Hadley area — the same communities he's been protecting with quality roofing work for over 35 years. TLC Roofing was founded in the late 1980s, rooted in the same values Tom was raised with: show up, do the work right, and treat people fairly.
The business started as a small operation and grew steadily through word of mouth — the only kind of growth that really means something in a tight-knit community like Western Massachusetts.
Today, TLC Roofing is still family-run, with Tom's wife Carly involved in the business and family helping on the crew.
What hasn't changed in over three decades is the approach: Tom is on every job personally. You're not calling a call center or dealing with a project manager — you're working directly with the owner of the company, every time.
HOW IT STARTED
A Western Mass Business, Through and Through
Tom grew up in the Chicopee and South Hadley area — the same communities he's been protecting with quality roofing work for over 35 years. TLC Roofing was founded in the late 1980s, rooted in the same values Tom was raised with: show up, do the work right, and treat people fairly.
The business started as a small operation and grew steadily through word of mouth — the only kind of growth that really means something in a tight-knit community like Western Massachusetts.
Today, TLC Roofing is still family-run, with Tom's wife Carly involved in the business and family helping on the crew.
What hasn't changed in over three decades is the approach: Tom is on every job personally. You're not calling a call center or dealing with a project manager — you're working directly with the owner of the company, every time.
WHAT WE STAND FOR
The TLC Difference
Three things have defined how TLC Roofing operates since day one — and they still do today.
Honest Assessments
If your roof can be repaired, we'll tell you. If it can't, we'll tell you that too. We've built 35 years of referrals on giving people straight answers - not the answer that makes us more money.
Quality Craftsmanship
Every job gets the same level of attention whether it's a small repair or a full commercial replacement. We use quality materials, follow manufacturer specifications, and don't cut corners.
Fair Pricing
Quality work at a fair price has been TLC's motto from the beginning. We provide detailed written estimates with no hidden fees — you know exactly what you're paying for before we ever start.
WHAT WE STAND FOR
The TLC Difference
Three things have defined how TLC Roofing operates since day one — and they still do today.
Honest Assessments
If your roof can be repaired, we'll tell you. If it can't, we'll tell you that too. We've built 35 years of referrals on giving people straight answers — not the answer that makes us more money.
Quality Craftsmanship
Every job gets the same level of attention whether it's a small repair or a full commercial replacement. We use quality materials, follow manufacturer specifications, and don't cut corners.
Fair Pricing
Quality work at a fair price has been TLC's motto from the beginning. We provide detailed written estimates with no hidden fees — you know exactly what you're paying for before we ever start.
35+
Years In Business
Serving Chicopee and Western Massachusetts since 1989.
5.0★
Google Rating
Dozens of reviews from homeowners across Western MA.
A+
BBB Rating
Accredited business with the Better Business Bureau.
100%
Licensed & Insured
Fully licensed and insured for residential and commercial work in Massachusetts.
THE TEAM
You're Working With Family - Literally
TLC Roofing isn't a franchise or a large regional contractor with rotating crews. It's Tom, his family, and a tight-knit crew that he trusts to represent the business on every job.
Tom's wife Carly helps keep the business running smoothly behind the scenes, and family members are part of the crew out in the field.
When you hire TLC Roofing, you're hiring people who have a personal stake in the quality of the work — because their name is on it.
CREDENTIALS & CERTIFICATIONS
Licensed, Certified & Fully Insured
Three things have defined how TLC Roofing operates since day one — and they still do today.
Fully Licensed & Insured
TLC Roofing is fully licensed and insured for both residential and commercial roofing work in Massachusetts. Certificates of insurance available upon request.
GAF Certified Contractor
As a GAF certified installer, TLC Roofing can offer enhanced warranty packages including the GAF System Plus and Golden Pledge warranties — among the strongest in the industry.
CertainTeed Master Shingle Applicator
TLC Roofing holds CertainTeed Master Shingle Applicator certification — recognizing installers who meet the highest standards of product knowledge and installation quality.
A+ BBB Accredited Business
TLC Roofing holds an A+ rating with the Better Business Bureau — the highest possible rating, reflecting our consistent commitment to customer satisfaction and ethical business practices.
THE TEAM
You're Working With Family - Literally
TLC Roofing isn't a franchise or a large regional contractor with rotating crews. It's Tom, his family, and a tight-knit crew that he trusts to represent the business on every job.
Tom's wife Carly helps keep the business running smoothly behind the scenes, and family members are part of the crew out in the field.
When you hire TLC Roofing, you're hiring people who have a personal stake in the quality of the work — because their name is on it.
CREDENTIALS & CERTIFICATIONS
Licensed, Certified & Fully Insured
Three things have defined how TLC Roofing operates since day one — and they still do today.
Fully Licensed & Insured
TLC Roofing is fully licensed and insured for both residential and commercial roofing work in Massachusetts. Certificates of insurance available upon request.
GAF Certified Contractor
As a GAF certified installer, TLC Roofing can offer enhanced warranty packages including the GAF System Plus and Golden Pledge warranties — among the strongest in the industry.
CertainTeed Master Applicator
TLC Roofing holds CertainTeed Master Shingle Applicator certification — recognizing installers who meet the highest standards of product knowledge and installation quality.
A+ BBB Accredited Business
TLC Roofing holds an A+ rating with the Better Business Bureau — the highest possible rating, reflecting our consistent commitment to customer satisfaction and ethical business practices.
Two Other Contractors Couldn't Solve The Problem. TLC Roofing did.
Two other contractors failed to properly fix this issue — both basically just putting band-aids on it instead of fixing it right. Tom and his crew took care of it in one day. Everything looks great, and no more water in my dining room or garage.
- Steve Sykes, Chicopee, MA
WORK WITH US
Ready To Work With A
Contractor You Can Actually
Trust?
Free inspections and estimates throughout Chicopeeand Western
Massachusetts. No pressure, no obligation - just honest
advice from people who stand behind their work.
Senior & military discounts available. Financing options also available.
Two Other Contractors Couldn't Solve The Problem. TLC Roofing did.
Two other contractors failed to properly fix this issue — both basically just putting band-aids on it instead of fixing it right. Tom and his crew took care of it in one day. Everything looks great, and no more water in my dining room or garage.
- Steve Sykes, Chicopee, MA
Work WITH US
Ready To Work With A Contractor You Can Actually Trust?
Free inspections and estimates throughout Chicopeeand Western Massachusetts. No pressure, no obligation - just honest
advice from people who stand behind their work.
Senior & military discounts available. Financing options also available.
Licensed & Insured Roofing Contractor
Serving Chicopee & Western Massachusetts
Chicopee, MA
Service Areas
Chicopee
South Hadley
Granby
Ludlow
Belchertown
Springfield
Wilbraham
Monson
Hampden